At VENDRA Outdoors, we believe your garden should be more than just an outdoor space- it should be a stylish, functional extension of your home.
Whether you need a premium garden room, a durable storage shed, or beautiful wooden pergola, we have the perfect solution to transform your garden into a space for relaxation, entertaining, and every day living.
Our range of garden rooms, sheds, and outdoor structures are crafted with premium materials to ensure durability, weather resistance, and timeless style.
We partner with trusted manufacturers known for their experience in garden buildings, wooden structures and outdoor storage solutions, so you can invest in a product design to stand the test of time.
At VENDRA Outdoors we are committed to helping you create a beautiful garden space to enhances your lifestyle.
Whether it's a relaxing space to escape, a home office or gym, or a play room for the kids, we have something to suite everyone.
Browse our garden room sheds and outdoor structures today and turn your garden into something truly magnificent.
As soon as you place your order, we will pre-authorise your card however your card will not be charged.
We will then contact our supplier to confirm that the product you have purchased is available. Once confirmed we will process the payment and your order will be prepared and dispatched straight away.
If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.
Free delivery is included for all products and orders exceeding £500, If the product or order value is below £500 please refer to the individual product page for additional delivery charges.
Some remote postcode areas may be subject to an additional surcharge. To check if this applies to your location, please refer to the Delivery Information section on each product page.
Products with a lead time will display an estimated timeframe (e.g., 3-4 weeks) on each product page. The manufacturer will contact you directly within this time frame to schedule your delivery.
If you haven’t received any contact as the lead time comes to an end, please contact our Customer Service Team on: support@vendraoutdoors.com and we will provide an update on your order status.
You can also use the postcode checker on the product page to see the estimated delivery times for your particular area.
We deliver to most locations across mainland UK. However, as manufacturers use their own or third-party carriers, some remote areas may not be covered.
Any delivery restrictive postcodes will be clearly outlined in the Delivery Information section on the product page, please double check this section prior to ordering.
Delivery can only be made to a registered residential or commercial address. Unfortunately deliveries can not be made to an allotments, car parks or waste ground.
Please note that all orders are delivery only and cannot be collected.
Each product will display an icon indicating either a lead time for delivery or an option to Choose Your Delivery Day.
Deliveries are generally available on weekdays only, however please contact us should this cause you any problems, and we will do our best to resolve any issues.
For products which include the option to Choose a preferred Delivery Day, you can select this during checkout. Simply enter your postcode in the checker and select your preferred date.
Standard deliveries are made to the kerbside or driveway only, except for the White Glove Delivery Service, which offers enhanced features outlined on the qualifying product page.
Large items, such as sheds and garden rooms, are delivered via flat-bed truck or lorry. These items will not fit through a pedestrian doorway and are not suitable to be lifted over walls, fences etc.
Should you have any concerns regarding access to your property, please contact Customer Service on Support@vendraoutdoors.com or 0333 880 5261 when placing your order.
For any unforeseen circumstances you are unavailable on the scheduled delivery date, we can reschedule with sufficient notice. Please contact us as soon as possible to re-arrange an alternative date.
Alternatively, we can arrange to leave your order with a neighbour or in a safe place with your express permission, However, you will assume full responsibility for its security.
If no prior instructions are given before the agreed delivery date, or there isn't anyone available to sign for the delivery, the product will be returned to the manufacturer.
Please note additional fees may be charged to re-deliver items so please contact us to avoid this.
If installation is available for your product, it may be:
Completed on the same day as delivery, depending on the manufacturer.
Scheduled separately after delivery.
For specific details, please check the product page of your chosen item.
Last updated: February 14, 2025
This Privacy Policy describes how Vendra Outdoors (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from vendraoutdoors.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information that you directly submit to us through our Services may include:
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:
We disclose the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":
| Category | Categories of Recipients |
|---|---|
|
|
We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.
With your consent we share personal information for the purpose of engaging in advertising and marketing activities, as follows.
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.
Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@vendraoutdoors.com or contact us at 42 Birkland Avenue, Warsop, Mansfield, ENG, NG20 0PN, GB.
For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.
We deliver to the majority of the UK, however some areas may face additional charges. More details are available on the individual product page and we strongly recommend you to check before ordering any products.
We do not ship products overseas.
Orders or items over the value of £500 qualify for FREE delivery, however a surcharge may apply to certain postcodes.
Orders under £500 will have the delivery charge specified on the product or check out page and any surcharges applying to the postcode will be added extra.
Standard deliveries are delivered to the kerbside only, however products that qualify for 'White Glove Delivery' will be delivered straight into your garden, with all of the packaging removed.
Our products are shipped directly from our suppliers therefore we can not offer this service.
unfortunately we do not deliver to allotments, carparks or waste land.
The delivery for you order should be scheduled for the pre- arranged date selected at checkout or agreed with the manufacturer.
If you have any queries please contact us and we can get you an update. We cannot take any responsibility for delays whilst the goods are with the carrier.
The manufacturer will contact you within the product lead time to arrange your specific delivery date, and ensure you are available to accept and sign for the goods.
For smaller items a delivery date can be chosen during check out.
Once your order has been placed, we will send you a confirmation email detailing the order number, items ordered, delivery address and amount paid.
You will then receive a series of email informing you of your delivery status with a tracking number. If the item has a lead time a member of the manufacturing team will be in touch with you to confirm the date of your delivery.
Please call customer service and we will be happy to help with any changes you require.
All fixings required are supplied and will be delivered with your product. Details of tools required are advised within the installation manual.
If any item or parts are missing or damaged please contact us as soon as possible and we will organise a replacement for you. This usually takes 5-10 business days.
If an item is out of stock we will inform you straight away. You can either wait until the item becomes available, choose an alternative item or receive a full refund.
Some of the products we offer come with an installation service provided by the manufacturer, however the majority of items are self assembly.
If installation is available for the item you wish to purchase the details will be displayed on the product page along with any additional costs.
Installation will be arranged directly with the manufacturer who will contact you to organise a suitable date. This however may not be the same day as your delivery.
If you are unsure please contact us and we will do our best to lease with the installation team on your behalf.
Please ensure a suitable level and solid base has already been installed before the team arrives to install your items.
Please also clear the area and perimeter at least 1 foot to allow suitable access during installation.
All prices displayed include VAT.
If you are unsure about ordering a product online we have a friendly team who are happy to help.
Call our customer services team on 0333 880 5261, and we'll be happy to place your order for you and answer any questions you may have about our products.
Please ensure that you have your debit/credit card details available so we can process your payment.
Yes, if you call us before your delivery date we can contact the supplier to cancel your order.
We ask that you give us as much notice as possible and contact us initially by phone then send us a follow up email to officially cancel the order.
If you cancel on the day of delivery and the products have been dispatched from the supplier a charge may be applicable.
If your order includes bespoke alterations to the product, there is no right to cancel.
You can return an item within 14 days as long as it is in the same condition as when it was delivered. It must not have been unpacked or assembled and must contain all parts included for resale.
Returns are chargeable and vary depending on the supplier and your postcode location. Please refer to our Returns Policy for further details or contact us via email returns@vendraoutdoors.com
A charge may be applicable to return goods and varies depending on the size of product, supplier restocking fee and collection postcode. Please contact us at returns@vendraoutdoors.com and we will send you details of the total return shipping cost.
The shipping payment will be deducted from the refund of goods.
You can pay for your order by Visa, Visa Debit, Visa Electron, Mastercard, Mastercard Debit, American Express, Discover, Diners Club, Apple Pay, Google Pay, Maestro, Shop Pay, Union Pay, PayPal either on-line or over the phone. When you pay on line you can be sure that your payment details will be safe and secure. We use an established and trusted secure payment provider Opayo, formerly Sage Pay.
The moment you give us your card details you will see a padlock at the bottom of your browser window which tells you that you have entered a secure area. Once you submit your details they will be encrypted before they leave your computer and then remain encrypted until the reach our payment provider. They then pass the payment onto us.
When considering the construction of domestic outbuildings, planning permission is typically not required, as long as the structure is used for a domestic purpose related to your home. However, there are specific scenarios where you may need planning permission. If any of the following conditions apply, it’s important to check with your local planning authority for confirmation:
To ensure you comply with all regulations, it’s always best to consult with your local planning authority before proceeding with construction.
If your property is a listed building or located in a conservation area, it is highly likely that you will need the relevant listed building consent or conservation area consent before proceeding with any construction.
Additionally, some properties may be subject to restrictive covenants, which could prevent you from building in your garden. To determine if such restrictions apply to your property, you should check the property register at HM Land Registry for any entries related to this type of development. If a restrictive covenant exists, you will need to seek consent from the party benefiting from the covenant.
It’s also important to be aware that the current planning permission for your property may include conditions that override permitted development rights. These conditions can sometimes apply to entire areas, so it’s crucial to consult with your local planning authority to confirm whether any restrictions are in place.
If you’re uncertain about whether you can erect a garden building without needing planning permission, it’s advisable to err on the side of caution and contact your local planning authority directly. In most cases, you should receive a response right away.
Please note, we accept no liability for the accuracy of the information provided in this notice. We always recommend seeking professional advice to ensure compliance with all regulations.
